1. To ensure a seamless travel experience, please reserve the service at least 72 hours in advance by contacting 02-618-1888 or emailing [email protected] during the Company’s business hours.

2. Cancellation and amendment policy

1. Any modifications or cancellations must be made at least 48 hours prior to the scheduled service by contacting the service provider directly on 02-016-9950 or via email at [email protected] during their business hours.

2. If there is any unexpected event due to the airlines, the customer must inform the company immediately at RSVP concierge, contact number 02-016-9950. This is to avoid being disqualified for “No Show”, together with evidence accompanying such changes.

3. Reservations will be confirmed only upon receipt of an Email/SMS confirmation within 48 hours, sent to the registered mobile number provided to the Company or the service provider.

4. The service is available within Bangkok, Nonthaburi, Pathum Thani, and Samut Prakan. For destinations outside these areas, clients must verify applicable service charges with the provider and settle any additional costs directly with the service provider.

5. To access the service, clients must present the Email/SMS confirmation of their reservation to the service staff upon pickup.

6. Terms and Conditions: Customers are advised to carefully review the service provider’s policies, including airport pickup procedures, residential pickup conditions, cancellation or modification policies, and any force majeure scenarios that may impact service availability, before utilizing the privilege.

Remark

• The Company serves solely as a facilitator of this privilege and assumes no responsibility or liability for any issues related to the service. Clients should direct any service-related inquiries to the service provider.

• The Company reserves the right to modify the terms, duration, and benefits of this privilege as determined by the service provider. Any amendments will be communicated through the Company’s official channels.

• This privilege is non-transferable, non-redeemable for cash, and cannot be sold or exchanged for commercial purposes.

Airport pickup arrangement:

Suvarnabhumi Airport: Meeting Point at the arrival hall, 2nd floor, between gate number 3 and 4. Don Mueng Airport (International flight): Meeting Point at the arrival hall, 1st floor, gate number 5.

Don Mueng Airport (Domestic flight): Meeting Point at the arrival hall, 1st floor, gate number 11.

Our driver will be on standby at the airport for up to 2 hours to pick-up our guest/s once the flight has landed safely at the airport. If our airport representative could not find the guest/s or unable to reach out to guest/s via the given contact information, the airport pick-up car will be released and it will be considered as no-show with 100% no-show-charge directly to the guest/s account.

Other pick-up arrangement:

Our driver will be waiting at the designated pick-up location up to 30 minutes from the requested pick-up time. Additional charge on waiting time beyond the 30-minute-mark applies differently according to the vehicle type. Also, kindly be informed that we are not responsible for any delayed requests from guest/s to request the driver to depart later than the pick-up time.

For more information

BLS Wealth Privileges clients may contact 02-618-8888 or email [email protected] during business hours for additional information.

1. The airport limousine service is available for trips where either the departure or arrival location is Don Mueang Airport or Suvarnabhumi Airport. Services are not available at other provincial airports. The service area is limited to Bangkok, Nonthaburi, Pathum Thani and Samut Prakan.

2. Each booking entitles the user to a one-way trip with a single destination. For a Toyota Camry, one privilege benefit is required, whereas for a Mercedes-Benz E-Class, BMW 5 Series, Toyota Alphard, or Hyundai H1, two privilege benefits will be deducted. The service is only available within the designated areas.

3. The passenger and luggage capacity is subject to the selected vehicle type. A Toyota Camry, Mercedes-Benz E-Class, or BMW 5 Series can accommodate up to two passengers with a maximum of two large suitcases (28 inches). A Toyota Alphard allows for up to four passengers with a maximum of four large suitcases (28 inches). A Hyundai H1 can accommodate up to five passengers with a maximum of five large suitcases (28 inches).

4. Airport pick-up arrangement: Our driver will be on standby at the airport for up to 2 hours to pick-up our guest/s once the flight has landed safely at the airport. If our airport representative could not find the guest/s or unable to reach out to guest/s via the given contact information, the airport pick-up car will be released, and it will be considered as no-show with 100% no-show-charge directly to the guest/s account.

5. Other pick-up arrangement: Our driver will be waiting at the designated pick-up location up to 30 minutes from the requested pick-up time. Additional charge on waiting time beyond the 30-minute-mark applies differently according to the vehicle type. Also, kindly be informed that we are not responsible for any delayed requests from guest/s to request the driver to depart later than the pick-up time.

6. The reservation will be successfully completed only when the customers received the confirmation via SMS or emails.

7. If the passenger requires any additional services beyond the specified terms, they shall be solely responsible for any associated costs, which must be settled directly with the service provider.

8. The service provider reserves the right to refuse any services to the customers who are at the state of intoxication from any liquor, alcohol or drugs or those who are likely to become unruly or undesirable. The service provider also reserves the right to refuse the service if the officer feels unsafe, threatened verbally and physically or one way or the other and it will be considered as service completion to the guest/s account.

9. Weapons, explosives, oxygen, pets, livestock and other hazardous items including firearms, fireworks, flammable, toxic or dangerous materials are strictly prohibited. The service provider reserves the right to refuse the service if the customer insists on bringing such objects or animals into the vehicle either partially or fully and whether it is contained in any parts of the car. It will be considered as service completion to the guest/s account.

10. The service provider is not responsible for any loss or damage of belongings and luggage that occurs during the trip. Passengers will be liable and responsible for ensuring that the belongings and luggage are properly stored. Nevertheless, the service provider reserves the right to refuse service if the customer does not comply with the baggage allowance of each vehicle. This is for safety reasons, and it will be considered as service completion to the guest/s account.

11. In the event of emergency situation where we cannot offer the requested car of choice on time due to unforeseen circumstances such as accidents / heavy traffic / blocked or detour road / flash flood / terrorist attacks etc., We will immediately offer a replacement car and inform our guests accordingly; However, if the unforeseen situation is severe and unable to offer the service to the customer, the company reserves the right to cancel the service and the customer will be informed as soon as possible.

12. Any valuable, expensive items or invaluable belongings must be kept closely and taken care of by the customers while traveling in the car.

13. If the customers are not comfortable or convenient to take care of the above-mentioned items stated in 12, the service provider will arrange such luggage or items inside the car according to suitability. In case of force majeure and damage to your property due to vehicle movement, traffic conditions, falling while opening the door, or any event of unpleasant circumstances, the service provider reserves the right to not refuse any responsibility and any compensation to such events.

14. Service providers reserve the right not to be responsible and do not compensate for damages in all cases except for the events mentioned in number 15 below.

15. In the event of a service failure which is a willful misconduct of the service provider or its gross negligence, causing damage to the customer, the service provider is willing to compensate for the limousine service fee / actual travel expenses, or compensation for actual damage but not exceeding the total amount of 10,000 baht or in accordance with the compliance of the service provider.

16. The service provider has the right to arrange the transportation for the service accordingly and upon availability. The service provider has the right to provide the same model, equivalent model or upgrade the vehicle type without informing the customers in advance.

For more information
BLS Wealth Privileges clients may contact 02-618-8888 or email [email protected] during business hours for additional information.

* Terms and conditions are as determined by the company. In the event of changes to the terms and details, the company will notify clients in advance via website and email. Investments involve risks; investors should thoroughly understand the product features, return conditions, and associated risks before making investment decisions. FCN is for Institutional investors and High Net Worth investors only, as in Announcement No.KorJor. 39/2564 by the SEC.